This Privacy Policy is intended to inform users of the mobile application Water Hue Sort: Flow Challenge (hereinafter referred to as "App" or "Service") about our practices regarding the collection, use, storage, and disclosure of Personal Information when you access or use our Service. By downloading, installing, or using Water Hue Sort: Flow Challenge, you confirm that you have read, understood, and agreed to the terms set forth in this Privacy Policy. Unless otherwise specified, the terms defined in this Policy shall have the same meaning as those in our Terms of Service for Water Hue Sort: Flow Challenge.
We only collect information that is necessary to optimize your experience with Water Hue Sort: Flow Challenge, ensure the normal operation of the App, and provide relevant services. The types of information we may collect include the following:
Account-related information: When you log in to the App for the first time using your Google account, we will receive your email address, full name, and profile picture associated with that account. This information is solely used to create and manage your unique user account in the App, so that you can synchronize game progress across devices and access personalized features.
Advertising Identifier (IDFA/GAID): We collect the Advertising Identifier of your device (such as IDFA for iOS devices and GAID for Android devices). This identifier helps us cooperate with third-party advertising providers to deliver targeted and non-intrusive advertisements in the App, and to identify and prevent fraudulent behaviors that may damage the App’s ecological environment (e.g., fake ad clicks).
IP Address: Your device’s Internet Protocol (IP) address is collected to determine your general geographic location (e.g., country or region) and to maintain the security and stability of the App’s servers during your use of the Service.
Device information: We collect basic information about the device you use to access Water Hue Sort: Flow Challenge, including device model, operating system version, screen resolution and display settings, system language, time zone, and the time stamp of your App usage. This data helps us optimize the App’s performance for different devices (e.g., adapting the game interface to different screen sizes) and fix device-specific bugs.
Log Data: When the App crashes, encounters errors, or behaves abnormally, we automatically collect Log Data. This data includes details such as the operations you performed in the App before the problem occurred, the App’s configuration at that time, and error codes. Log Data is crucial for diagnosing problems, fixing bugs, and continuously improving the App’s reliability.
Installed Apps (with user consent): The App integrates the AdMob Ads SDK to display video advertisements. When the App is launched, the AdMob Ads SDK may request permission to access information about other apps installed on your device. You have the right to refuse this request; refusing will not affect your ability to use the core features of Water Hue Sort: Flow Challenge. It is important to note that the developer of Water Hue Sort: Flow Challenge does not have access to this information about installed apps—only the AdMob Ads SDK may process it in accordance with AdMob’s own privacy policy.
The information we collect is exclusively used to support and enhance your experience with Water Hue Sort: Flow Challenge, and we will never use it for purposes unrelated to the App’s functions. Our main uses of your information are as follows:
Providing and maintaining the Service: Your account information (e.g., email address) is used to verify your identity, track your game progress (such as the levels you have passed and your game preferences), and manage in-app rewards or achievements you have earned. When processing rewards (if applicable), we may use the payment account information you provided to ensure you receive the rewards you are entitled to. Your Advertising Identifier is used indirectly (as required by third-party advertising providers) to display advertisements and related in-app tasks (e.g., watching ads to unlock game props).
Communicating with you: We may use your email address to contact you in specific situations, such as when you submit a request to delete your data (to confirm the status of the request) or when there are important updates to this Privacy Policy or the App’s Terms of Service (to ensure you are informed of changes that may affect your use of the App).
Providing customer support: If you contact us with questions, concerns, or reports of technical issues (e.g., bugs or glitches), we will use your email address to respond to your inquiries and investigate the issues you have raised. This helps us resolve problems efficiently and improve your overall experience with the App.
We prioritize the security and confidentiality of your information and only disclose it in limited, legally permitted circumstances:
Third-party advertising providers: Your Advertising Identifier (IDFA/GAID) may be shared with trusted third-party advertising providers (e.g., AdMob). This disclosure is necessary for these providers to deliver targeted advertisements in the App and ensure that advertisements are displayed correctly. These providers are contractually obligated to protect your information and may not use it for any purpose other than providing advertising-related services for Water Hue Sort: Flow Challenge.
Business transactions: In the event of corporate transactions such as mergers, acquisitions, asset sales, or bankruptcies, your information may be disclosed to the relevant third parties as part of the due diligence or evaluation process. However, we will ensure that the receiving party agrees to maintain the same level of privacy protection as specified in this Policy.
Legal requirements: We may disclose your information if required by law, such as in response to a valid court order, subpoena, or government request. We will only disclose the minimum amount of information necessary to comply with such legal obligations.
We take reasonable and industry-standard measures to protect your Personal Information from unauthorized access, use, or disclosure:
Encryption: All information transmitted between your device and our servers (e.g., account information, Log Data) is encrypted using the Transport Layer Security (TLS) protocol. In addition, any information stored on our servers (at rest) is encrypted to prevent unauthorized access.
Access control: We implement strict technical and administrative controls to restrict access to your non-public Personal Information. Only authorized employees, contractors, or service providers (who have signed confidentiality agreements) may access this information, and only for purposes related to the operation of the App.
Security updates: We regularly update our App and server systems to address potential security vulnerabilities and protect against emerging threats. However, please note that no method of electronic storage or internet transmission is 100% secure. We cannot guarantee absolute security, but we will make every effort to minimize risks to your information.
We retain your Personal Information only for as long as it is necessary to achieve the purposes for which it was collected or as required by law:
General retention period: Most of your information (e.g., device information, IP address) is retained until it is no longer needed to improve the App’s performance, resolve issues, or comply with legal obligations.
Data deletion requests: If you submit a request to delete your account and related data, we will promptly delete your personally identifiable information (such as your name, email address, and profile picture) once your request is approved. However, in limited cases (e.g., to prevent the issuance of duplicate new-user rewards, as specified in our Terms of Service), we may retain certain non-identifiable information (such as payment account identifiers) until we confirm that it is no longer needed to enforce our Terms of Service.
Legal retention period: We may retain your information for a longer period if required by law (e.g., to comply with tax or record-keeping regulations).
If you wish to delete your Water Hue Sort: Flow Challenge account and all associated data, you can do so through one of the following methods:
In-App request: Go to the "Help & Support" or "Account Settings" page in the App, select the "Request Data Deletion" option, and follow the on-screen instructions to submit your request.
Email request: Send an email to our support team at h27586799@gmail.com with the subject line "Water Hue Sort: Flow Challenge Data Deletion Request". Please include your registered email address (linked to your Google account) in the email to help us identify and process your request efficiently. We will confirm receipt of your request within 3 business days and complete the deletion process within 14 business days, unless additional time is required for legal or technical reasons.
Cookies are small text files stored on your device that serve as anonymous unique identifiers. Water Hue Sort: Flow Challenge does not use cookies directly. However, the App may integrate third-party code, libraries, or SDKs (e.g., advertising providers, analytics tools) that use cookies or similar technologies (such as device fingerprints) to collect information about your App usage. These tools help third parties improve their services (e.g., optimizing ad delivery) and analyze how users interact with the App.
Your choices: You can manage or disable cookies through your device settings. For example, on most mobile devices, you can adjust privacy settings to block third-party cookies. Please note that disabling cookies may affect the functionality of certain third-party features (e.g., targeted advertisements) in the App, but it will not impact your ability to use the core game features of Water Hue Sort: Flow Challenge.
Contact list access: With your explicit permission, we may upload your device’s contact list to our servers solely for fraud detection (e.g., preventing the creation of multiple accounts using the same contact information) and contact synchronization (if you choose to use a feature that allows you to connect with friends through the App). We will not use your contact list for marketing purposes without obtaining additional consent from you.
We may engage third-party companies or individuals to assist in operating Water Hue Sort: Flow Challenge, providing services, or analyzing App usage. These third parties may include:
Advertising providers (e.g., AdMob): Responsible for displaying advertisements in the App.
Analytics tools (e.g., Google Analytics for Firebase): Used to track App usage patterns and improve the App’s features.
Cloud storage providers: Provide secure storage of your data on our behalf.
These third parties only have access to your Personal Information to perform the tasks assigned to them (e.g., delivering advertisements, analyzing usage) and are contractually obligated not to disclose or use this information for any other purpose. We recommend that you review the privacy policies of these third parties to understand their data handling practices. Links to the privacy policies of major third-party providers used by Water Hue Sort: Flow Challenge are available upon request.
Water Hue Sort: Flow Challenge may contain links to external websites or services (e.g., in advertisements or promotional content). These links are provided for your convenience only, and we do not control or endorse these third-party sites. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of any third-party site you visit before providing any Personal Information.
Water Hue Sort: Flow Challenge is not intended for use by children under the age of 13. We do not knowingly collect, use, or disclose Personal Information from children under 13. If we discover that we have inadvertently collected Personal Information from a child under 13, we will immediately delete this information from our servers. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us at h27586799@gmail.com so that we can take prompt action to delete the data.
We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the functionality of Water Hue Sort: Flow Challenge. When we make changes, we will revise the "Last Updated" date at the top of this Policy and post the updated version in the App (usually in the "Privacy Policy" section of the settings menu). The changes will take effect immediately upon being posted. We encourage you to review this Policy periodically to stay informed about how we protect your information. Your continued use of Water Hue Sort: Flow Challenge after the changes are posted constitutes your acceptance of the updated Policy.
If you have any questions, concerns, or feedback about this Privacy Policy, or if you wish to inquire about how we process your information, please contact us via email at h27586799@gmail.com. We will respond to your inquiry within 5 business days and work to address your concerns promptly.